Privacy notice.

This page explains how service enquiry details are used when contacting PackTech Service & Support.

How enquiry data is used

Information submitted through the website is used to respond to service enquiries, assess machinery issues, arrange support, prepare quotations, and keep service records where needed for support, warranty, quality and service planning.

Typical information may include your name, company, contact details, machine details, site information, fault descriptions, photographs, video links and related support notes.

Please send only the information needed to assess your service enquiry and avoid unnecessary personal data.

For privacy questions, contact support@lancinguk.com.